Privacy Policy

Aven Capital Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or contact us about selling your property. By using our website or services, you consent to the practices described below.

1. Information We Collect

1.1 Information You Provide

When you submit a form, request a cash offer, or contact us, we may collect:

• Full name
• Phone number
• Email address
• Property address and details about the property
• Reason for selling and other context you choose to share
• Any messages, attachments, or photos you send us

1.2 Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect certain technical information, including:

• IP address and approximate location
• Browser type and operating system
• Pages viewed and time spent on the site
• Referring website
• Cookie and similar tracking data

2. How We Use Your Information

We use the information we collect to:

• Prepare and deliver a cash offer for your property
• Respond to your inquiries and communicate with you about your property
• Verify property ownership and other transaction details
• Improve our website, services, and customer experience
• Send service-related communications, including offer updates and follow-up
• Comply with applicable legal and regulatory obligations

3. SMS and Phone Communication

By submitting your phone number, you agree that Aven Capital Group may contact you by phone, text message (SMS), or email regarding your property and our services. Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. We will never sell your phone number to third parties.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited situations:

• Service providers: With trusted partners who help us operate our business, such as title companies, escrow agents, attorneys, contractors, or marketing platforms, who are required to keep your information confidential.
• Legal compliance: When required to comply with applicable law, a subpoena, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Your consent: Any other situation where you provide express permission to share.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site traffic, and improve our marketing. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of the website.

6. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

7. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain marketing communications

To exercise these rights, contact us at info@avencapitalgroup.com or (419) 593-3272.

10. Children’s Privacy

Our website is not directed to children under 13 and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects when changes were last made. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: info@avencapitalgroup.com
• Phone: (419) 593-3272
• Service Area: Ohio Market